General conditions

Booking terms and conditions



By continuing with the reservation, you are accepting the terms and conditions set forth below:



1. A 30% prepayment is required to confirm the reservation and secure the accommodation. The reservation will not be confirmed until this prepayment is received.


2. The final amount will be paid 8 weeks before arrival. Upon receiving this last payment, instructions will be sent that will include check-in details and information of interest.


3. Reservations made 8 weeks before arrival, must be paid on spot.


4. A € 50 surcharge will be applied to all reservations requesting check-in after the established time (4:00 PM - 8:00 PM).


5. It is completely forbidden to smoke, as well as bringing pets inside the accommodation. In case of default, a minimum of € 250 may be withdrawn from the amount of the deposit.


6. Failure to respect the maximum check-out time (12:00 PM) may entail an extra cost to be obtained from the deposit.


7. It will be mandatory to pay the deposit established to cover possible damages, thefts or departures after hours. This amount will be returned after reviewing the accommodation.


8. All accommodations are equipped with a basic supply of towels and toilet paper. Once finished, the company will not be responsible for supplying these items and it will be the guest who will have to take care of your purchase.


9. All accommodations are supplied with general and specific information about the property and its surroundings. It is important to pay attention to parking areas and nearby containers.


10. The company is not responsible for late arrivals / departures, as well as days of stay lost due to any circumstance.


11. Cleaning: The final cleaning is included in the total amount of the reservation, but our clients should know that the house must be returned in the same state in which they found it upon arrival.


12. Garbage: garbage must be deposited daily in containers destined for this purpose in the area where the accommodation is located. If they do not comply with this rule, they will be subject to a hold on the deposit for additional cleaning and garbage disposal.


13. Parties: it is strictly forbidden to hold parties or events, as well as having more people in the house than those indicated in the reservation. Failure to comply with these rules will result in the expulsion of the house, as well as the non-return of the deposit.


14. Occupants: in no case may more people enter the house than those indicated in the reservation. In the event that a greater occupation is detected than that indicated by the traveler when formalizing the reservation, this would be grounds for immediate expulsion from the home for breach of contract without the right to any consideration.


15. Pool and garden maintenance: The owner, the person or persons designated by him, will periodically access the plot where the house is located, to perform maintenance and cleaning of gardens or pool.


16. Consumption of electricity and water supplies: the consumption of electricity and water is included in the amount of the reservation, but if abusive consumption is detected, the owner reserves the right to withhold the amount of the excess deposit of consumption.


17. Rules of conduct: the traveler agrees to respect and comply with the rules of the community of the building where the house is located, as well as the logical rules of respect and good neighborhood, not to carry out activities or noises that may be annoying to the neighbors. Failure to comply with these rules would be grounds for expulsion from the home without the right to any consideration and withholding of the deposit amount.


18. Cancellation terms: You will be charged 30% of the total price if you cancel after reservation and the total price if you cancel 60 days before your arrival.